Bashayer Altaf

Client Service Representative• Verified the completeness and accuracy of visa application materials, meticulously entering data into the embassy's system. • Communicated with applicants to resolve discrepancies or incomplete information, offering detailed guidance and support. • Assisted applicants in accurately completing visa application forms, ensuring compliance with all requirements. • Conducted biometric fingerprinting for clients, ensuring data integrity and proper linkage within the VFS system and embassy databases. • Provided applicants with comprehensive information on the visa application process and requirements, enhancing their understanding and preparedness. • Scheduled and coordinated visa interview appointments, ensuring efficient time management and applicant readiness. • Maintained effective communication with foreign embassies and consulates, facilitating streamlined and efficient visa processing.

HR Manager• Served as the primary contact for employee and manager HR-related inquiries, delivering prompt and effective resolutions. • Administered and maintained comprehensive HR records, ensuring all files were current and compliant with regulatory standards. • Oversaw and processed compliance documentation with relevant government entities, including GOSI, MOL, Qiwa, Muqeem, Mudad, and JCCI, ensuring all regulatory requirements were met. • Observed back-office operations to better understand jobs and customize and align HR services, from managing order processing and sales.

HR Operations Specialist• Provided comprehensive HR relations support to all company employees and leadership team. • Developed and implemented strategic recruitment plans to attract and retain top-tier talent, utilizing diverse sourcing methods. • Continuously refined job descriptions and specifications to align with organizational goals and industry standards. • Oversaw and processed compliance documentation with relevant government entities, including GOSI, MOL, Qiwa, Muqeem, Mudad, and JCCI, ensuring all regulatory requirements were met.